Terms of service

 

TERMS OF SERVICE

 


Effective Date: [05/05/2025]


These Terms of Sale (“Terms” or “Agreement”) govern your use of https://ubesuperfood.com (the “Website”), including all sub-domains and affiliated sites, which are operated by “ubesuperfood,” “we,” “us,” “our”.


By accessing, browsing, or placing an order through the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms in their entirety, you are not authorized to use the Website or purchase any products.

 

 

 

1. WEBSITE USE

 


You affirm that you are at least the age of majority in your jurisdiction and are legally able to enter into a binding contract. You agree to use the Website only for lawful purposes and in compliance with these Terms.

 

 

 

2. PRIVACY & SECURITY DISCLOSURE

 


Our Privacy Policy, available at https://ubesuperfood.com/privacy-policy, governs how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your data as described therein.

 

 

 

3. GENERAL CONDITIONS & USER CONDUCT

 


All content on the Website is protected by copyright, trademark, and other intellectual property laws. You agree not to:

 

  • Violate any laws or regulations;

  • Transmit harmful code, viruses, or malware;

  • Harass, threaten, or defame any individual or group;

  • Use the Website for unauthorized or commercial purposes;

  • Attempt to gain unauthorized access to any systems or data.

 


We reserve the right to terminate your access if we determine you have violated these Terms.

 

 

 

4. PRODUCTS FOR PERSONAL USE ONLY

 


All products are intended for individual, personal use. You agree not to resell, redistribute, or commercially exploit any product purchased from us. We may cancel any order that appears to be placed by dealers, resellers, or distributors.

 

 

 

5. NO MEDICAL ADVICE

 


Statements on our Website have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any product, particularly if you are pregnant, nursing, or have a known medical condition.

 

 

 

6. WEBSITE MODIFICATIONS & PRICING

 


We reserve the right to modify, suspend, or discontinue the Website or any content at any time without notice. Prices are subject to change without prior notification. We are not liable for any modification, price change, or discontinuation of the Website or products.

 

 

 

7. PAYMENT

 


All prices are in U.S. dollars (USD). By submitting your payment information, you represent that you are authorized to use the selected payment method and that the payment information is accurate and valid. We reserve the right to charge your payment method for any unpaid amounts or recurring charges associated with subscriptions.

 

 

 

8. ORDER PLACEMENT, SUBSCRIPTIONS & CANCELLATIONS

 


 

Order Acceptance

 


We reserve the right to refuse or cancel any order for any reason. Your receipt of a confirmation email does not signify our acceptance.


 

Subscriptions

By placing an order, you are enrolling in a recurring 30-day subscription. We do not offer one-time purchases. * Frequency: You will be automatically charged every 30 days for your Ube Superfood supply.

  • Flexibility: You have full control over your subscription. You may pause, skip, or cancel your subscription at any time via your account portal.

  • Notifications: To keep you informed, a reminder email will be sent to your registered email address two (2) days before each recurring charge is processed.

 

 

 

9. SHIPPING

We are committed to getting your order to you as quickly as possible through our global fulfillment network.

  • Shipping Cost: We offer Free Worldwide Shipping on all subscription orders.

  • Dispatch Time: Orders are processed and dispatched within 24 hours, Monday through Friday. Orders placed on weekends or holidays will be processed the next business day.

  • Estimated Delivery Times:

    • United States: 2 – 6 business days.

    • International: 7 – 15 business days.

  • Tracking: All shipments include door-to-door tracking. You will receive your tracking number via email as soon as the package is dispatched.

 

 

 

10. DELIVERY CONFIRMATION

 


Once a delivery is confirmed by the carrier, we are not responsible for any claims of non-receipt. Please ensure your shipping address is secure.

 

 

 

11. MONEY-BACK GUARANTEE

 


We offer a 30-day money-back guarantee on first-time orders purchased directly from https://ubesuperfood.com. To request a refund, contact us at contact@ubesuperfood.com within 30 days of receipt. Refunds will be processed to your original payment method.

 

 

 

12. RETURNS & REFUND POLICY

 


Products must be returned unused and in original packaging to be eligible for a refund. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect. Refunds are processed within 5–10 business days after receipt of returned items.

 

 

13. SOCIAL MEDIA

 


Our social media pages (Instagram, TikTok, Facebook, etc.) are operated for community engagement and marketing purposes. Comments and content posted by users do not reflect our views. We reserve the right to delete inappropriate, offensive, or misleading content and may block users for violations.

 

 

 

14. DISCLAIMER OF WARRANTIES

 


EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.


We do not guarantee that the Website or products will meet your expectations or that service will be uninterrupted, timely, or error-free.

 

 

 

15. LIMITATION OF LIABILITY

 


TO THE MAXIMUM EXTENT PERMITTED BY LAW, ubesuperfood.com SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


IN ANY EVENT, OUR MAXIMUM LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED $500.

 

 

 

16. DISPUTE RESOLUTION & ARBITRATION

 


Any dispute or claim related to this Agreement or your use of the Website must be resolved by binding arbitration before a single arbitrator under the rules of the American Arbitration Association (AAA). You waive your right to a jury trial and to participate in class actions.

 

 

 

17. INDEMNIFICATION

 


You agree to indemnify, defend, and hold harmless ubesuperfood.com, its affiliates, employees, and agents from any claims, liabilities, damages, or expenses (including attorneys’ fees) resulting from your breach of these Terms or misuse of the Website.

 

 

 

18. THIRD-PARTY LINKS

 


We are not responsible for the content or accuracy of any third-party websites linked on our Website. You access such websites at your own risk and should review their terms and policies.

 

 

 

19. TESTIMONIALS & SUBMISSIONS

 


By submitting reviews, comments, or other content to us (via Website, email, or social media), you grant ubesuperfood.com a perpetual, worldwide, royalty-free right to use, publish, and modify such content for any purpose. You confirm that such submissions are your own and do not infringe on third-party rights.

 

 

 

20. DMCA & INTELLECTUAL PROPERTY

 


If you believe your copyrighted material has been infringed on our Website, please contact our Designated Agent:


ubesuperfood.com

Email: contact@ubesuperfood.com


Include the following in your DMCA notice:

 

  • Your contact information

  • Description of the copyrighted work

  • Description and URL of the infringing content

  • A statement of good faith belief

  • A statement under penalty of perjury that you are the copyright owner

  • Your signature (physical or electronic)

 

 

 

 

21. ELECTRONIC COMMUNICATIONS

 


By using the Website or contacting us, you consent to receive communications from us electronically (via email or site notices) and agree that such communications satisfy legal requirements for written communication.

 

 

 

22. ASSIGNMENT

 


You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

 

 

 

23. NO WAIVER

 


Any failure to enforce any provision of these Terms does not constitute a waiver of such right or provision.

 

 

 

24. SEVERABILITY

 


If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of remaining provisions.

 

 

 

25. TERMINATION

 


We may terminate or suspend your access to the Website at any time, without notice, for conduct we believe violates these Terms or is harmful to our business or users. All applicable provisions shall survive termination.

 

 

 

26. ENTIRE AGREEMENT

 


These Terms, along with our Privacy Policy and any additional policies or legal notices published by us, constitute the entire agreement between you and ubesuperfood.com with respect to the Website and products sold therein.

 

 

 

27. QUESTIONS OR CONTACT INFORMATION

 


For any inquiries, please contact us at:

📧 contact@ubesuperfood.com