The Ube Happiness Guarantee

We want you to love your ube experience. If you’re not 100% happy with your order, we’ve made our refund process as simple as possible.

1. Ube Powder: Our "Love It or It's Free" Promise If you try our Ube Powder and don't like it for any reason, just let us know within 30 days of delivery.

• No Need to Return: You don’t have to ship the powder back to us—keep it, or pass it on to a friend who might enjoy it!

• Full Refund: We will issue a full refund to your original payment method, no questions asked. (Limit: One bag per customer).

2. Accessories: Easy Returns If there’s an issue with your whisk, frother, or other accessories:

• Damaged or Faulty: We’ll send a replacement immediately at no cost to you. No return required—just send us a quick photo of the issue.

• Changed Your Mind: If the item is unused, we accept returns within 30 days. We’ll provide a prepaid shipping label so the return is free for you.

3. Subscriptions You have total control. You can cancel or skip a shipment anytime through your account. If a subscription order just processed and you forgot to cancel, let us know within 24 hours and we will stop the shipment and refund you instantly.

How to start a refund: Just email us at Contact@ubesuperfood.com with your order number. We’ll take care of the rest within 24 hours.

Note:

This refund policy applies only to orders placed directly at https://ubesuperfood.com. We reserve the right to update or change this policy at any time without prior notice.